CompTIA A+ 220-1101 Practice Question
A technician is troubleshooting a newly installed cable modem that is failing to connect to the internet. The physical connection is verified, but the modem's status indicator for online connectivity is off. Of the following options, what is the BEST step to troubleshoot this issue?
Replace the cable modem
Check the network card on the connected computer
Restart the cable modem
Use a cable tester on the Ethernet cable