A technician is tasked with upgrading the wireless card in a laptop to improve its connection to newly installed 5 GHz access points throughout an office. The technician has already confirmed that the laptop is compatible with dual-band wireless cards. After safely opening the laptop and installing the new wireless card, what is the NEXT step the technician should take in order to ensure proper functionality?
Immediately attempt to connect to a 5 GHz network to confirm the functionality of the newly installed card.
Configure the laptop's BIOS settings to enable the wireless card before the operating system boots up.
Replace the laptop's battery to ensure that it has enough power to support the higher frequency band.
Power on the laptop, check for the wireless card in Device Manager, and update drivers if necessary.
Once a wireless card is installed and the laptop is reassembled, the technician should power on the system and open Device Manager to confirm that the operating system recognizes the new hardware without errors. If the card is listed but flagged, downloading and installing the correct driver (or letting Windows Update locate one) is required before testing connectivity. Verifying recognition and drivers comes before attempting to join a network or adjusting BIOS settings.
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What is Device Manager and why is it important after installing hardware?
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What are drivers, and why might I need to update them after installing a new wireless card?
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What should I do if the wireless card is not detected in Device Manager?