A technician has been asked to replace the SSD in a user's laptop with a larger capacity drive. The user requests that all existing data is transferred to the new SSD. Which of the following is the best first course of action the technician should take to ensure data is not lost during this process?
Copy and paste the user files from the old SSD to the new one using a USB drive.
Perform a fresh operating system installation on the new SSD, and then manually reinstall the user's applications.
Remove the old SSD and immediately install the new SSD, assuming all necessary data is backed up to the cloud.
Use software to clone the existing SSD to the new SSD.
Cloning the existing SSD to the new SSD is the best way to transfer all the data, including the operating system and applications, without any loss. It creates an exact copy of the original drive. Other methods such as OS reinstallation would require reinstallation of all applications and could lead to data loss if backups are incomplete or not recent. Re-installing the user's applications individually does not address the transfer of the user's data or the operating system.
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What is SSD cloning?
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What software is used for SSD cloning?
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Why is it important to clone an SSD instead of just copying files?