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Crucial Exams

CompTIA A+ 220-1101 Practice Question

A customer brings in a high-end smartphone complaining that the screen displays true blacks very well but mentions that the screen seems to be deteriorating; parts of the display have a noticeable color shift, especially where static images are common. Considering the symptoms, what is the most likely cause of this issue?

  • The device is suffering from backlight bleed due to improper shielding of the light source.

  • The display is experiencing burn-in due to static images.

  • Image persistence is causing temporary ghosting of images.

  • The screen has dead pixels that need to be replaced.

CompTIA A+ 220-1101
Mobile Devices
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