CompTIA A+ 220-902 (Practice Test)

CompTIA A+ 220-902 covers installing and configuring operating systems like Windows, iOS, Android, OS X and Linux. In addition to this the exam covers security, cloud computing and operational procedures. The official exam objectives are 1.0 Windows Operating Systems, 2.0 Other Operating Systems, 3.0 Security, 4.0 Software Troubleshooting, 5.0 Operational Procedures. Passing the 220-902 and 220-901 is required to receive the CompTIA Certification. Generally the 220-901 is completed first but it is not required.

  • Questions: 20
  • Time: 60 seconds per question (0 hours, 20 minutes, 0 seconds)
  • Included Objectives:
    • Windows Operating Systems
    • Other Operating Systems & Technologies
    • Security
    • Software Troubleshooting
    • Operational Procedures

Amanda, a user, has a laptop running Windows 7 Ultimate. She has asked the IT Department to update her laptop to run Windows 10 Pro. Which of the following should be done first?

  • Purchase a valid Windows 10 Pro License
  • Verify the laptop can support Windows 10 Pro requirements
  • Reformat the laptop with NTFS10
  • Run the Windows 10 Update Software

You recently connected a new Windows 8 machine to your company's network with Active Directory, but it is not displaying the proper company logon screen, legal banner, or wall paper. What tool is best suited for correcting this problem.

  • msconfig
  • regedit
  • chkdsk
  • gpupdate

You work for an IT Help Desk call center and a customer has contacted you complaining that their text and icons seem very big leaving little space for anything else on the screen. What setting can you instruct the user to change?

  • System > Display Size
  • Display Settings > Resolution
  • Display Settings > Color depth
  • Folder Options > View options

You are tasked with creating scripts that will run on a schedule, checking the status of various Windows system resources and services. Your boss has stated that they would prefer you to utilize a scripting language that is best suited for the task at hand and does not require you code basic resource and service-checking functionality for the task. You choose to utilize:

  • Bash
  • PowerShell
  • C#
  • VBScript

What is the Windows built-in software that monitors network traffic requests, and will determine whether to block or allow it depending on the settings?

  • Action Center
  • Windows Firewall
  • IP Tables
  • Security Center

You show up to work and there is a powered-on laptop on your desk, you co-worker instructs you to make a backup of the user files on the system since the system has been having problems booting. During the process you discover child pornography on the machine, what do you immediately do?

  • Notify law enforcement
  • Make a copy of the entire drive for Law Enforcement
  • Power down the machine by removing the battery/power source
  • Alert your manager

What is the best method for ensuring the destruction of sensitive data on a HDD that is issued to employees on an as-needed basis?

  • Overwrite
  • Standard format
  • Disk recovery

An office of 25 computers is interested in employing a file server, network shares, and print server functionality. Which of the following network setups would be BEST suited for this situation?

  • Ad-hoc
  • Workgroup
  • Token ring
  • Domain

You can use the Windows Task Scheduler to schedule updates while everyone is out of the office, or during the weekend. Where would you navigate to find the Windows Task Scheduler?

  • Windows Command Prompt
  • Ease of Access Center
  • Programs and Features menu in Windows Control Panel
  • Administrative Tools menu in Windows Control Panel

Which tab in the Windows System Configuration utility contains the Diagnostic startup option?

  • General
  • Services
  • Tools
  • Startup

You are a desktop technician for a public school district. Your supervisor has asked you to write a script that will configure the wireless adapters on student's Linux based laptops to connect only to authorized access point. Assuming the access point's MAC Address is 00:0D:9D:C6:38:2D, which command will help you achieve this?

  • iwconfig ap 00:0D:9D:C6:38:2D
  • iptables /netfilter auth-only 00:0D:9D:C6:38:2D
  • ifconfig eth0:0 00:0D:9D:C6:38:2D
  • ethtools -lock 00:0D:9D:C6:38:2D

When you run the CHKDSK utility with the /F switch, which of the following will occur?

  • Locates errors
  • Fixes errors on the disk
  • Displays cleanup messages
  • Displays the full path and name of every file on the disk

Which of the command-line commands in Microsoft Windows launches the Device Manager tool?


A kernel panic is an error that can take place in Unix based systems that most closely resembles a similar fatal error in a Windows environment. Select the most similar fatal error.

  • Red Screen of Death
  • Getting a piece of a popcorn kernel stuck between your teeth and failing to get it out by picking at your teeth and experiencing the ensuing panic attack
  • Operating System Not Found
  • Blue Screen of Death

True or false: It is best practice to allow system administrators to have administrator privileges associated with their normal user account.

  • False
  • True

Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

  • DEL

Personally Identifiable Information (PII) should be safeguarded from unauthorized access. Which of the following would be considered PII?

  • Driver's license number
  • Medical diagnosis
  • Height
  • Favorite color

Which of these tools provides a a solution that allows a user to have their calendar on both their smart phone, desktop, and be accessible through a web portal (such as outlook web access) all in real time?

  • POP3
  • Cloud synchronization
  • Tethering
  • VPN

Which of the following is a command line tool that will translate between a domain name and an IP Address?


A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the following should the user do to help detect the hard drives?

  • Enable PATA in the BIOS
  • Select load driver
  • Hit the refresh button to force a re-detect
  • Press F8 when prompted