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CompTIA A Plus 220 802 Test 3

This is a practice exam for IT professionals studying for the CompTIA A+ 220-802. A+ covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware, and basic networking.

  • Questions: 20
  • Time: 60 seconds per question (0 hours, 20 minutes, 0 seconds)

A technician is troubleshooting a PC that is not completing POST and merely provides an audible beep code. Which of the following should be the FIRST item checked?

  • The CPU heat sink
  • The memory configuration
  • The hard drive
  • The IDE or SATA cables

You have been instructed to configure a database server running Windows Server 2008 to alert technicians when the server's processor or memory is running above 75% capacity. Which of the following technologies will help you achieve this?

  • System Configuration
  • Task Scheduler
  • Task Manager
  • Performance Monitor

A technician is accessing a Windows PC via SSH. Which command can the technician use to create a new directory on the PC?

  • New
  • MD
  • CD

Which of the following allows an Android device to track movements, such as a tilt or shake?

  • Micro USB port
  • Multi-touch
  • Accelerometer
  • A trackball

Which of the following connector types is most commonly found on non-iOS smartphones?

  • Lightning
  • USB (Full size)
  • Micro USB
  • Firewire mini

A friend has come to you for help with a laptop, which has been regularly experiencing the BSOD and is making a faint clicking noise. What is most likely the issue with this laptop?

  • None of the above
  • Incorrect driver or driver failure
  • SSD Failure
  • Corrupt MBR

Which of the following Windows command line tools will provide a computer's network configuration information?

  • ping
  • ipconfig
  • tracert
  • netstat

A critical server was replaced by the IT staff the previous night. The following morning, some users are reporting that they are unable to browse to the Internet upon booting their workstations. Users who did not shut down their workstations the previous day are able to connect to the Internet. A technician looks at the following report from a workstation with no Internet connectivity: IP Address:, Netmask:, DHCP Server:, DNS Server:, Default Gateway:, Given the above report, which of the following is the cause of why some workstations are unable to browse the Internet?

  • The DHCP server is misconfigured
  • The DHCP server is unavailable
  • The default gateway router is misconfigured
  • The workstation has an APIPA address

Which of the following IP Addresses would be automatically assigned when a Windows PC is unable to contact a DHCP Server?


Which of the following Windows commands can identify and repair corrupted information and other hard drive issues?

  • None of the above

You are a network administrator for a large company. Several network users have complained that they are receiving odd emails from another user, who claims they have not sent any emails today. Which of the following will most likely stop the issue?

  • Reinstall the user's email client
  • Check the networks firewall for unauthorized entries
  • Install a more expensive spam filter
  • Change the user's account password

You are installing Windows Server 2008 R2 onto a new company file server that uses a RAID card. You have verified that all cabling is correctly seated, but Windows is not recognizing any storage mediums for installation. Which of the following will most likely correct the issue?

  • Ensure the Windows server supports PXE Boot/Installation
  • Wait a few moments, then press refresh to force Windows to detect drives
  • Enable PATA in the BIOS
  • Use the correct RAID driver

Which Windows tool can prevent programs from automatically opening upon start up?


After replacing a motherboard on a customer's laptop for a no sound issue, a technician realizes that there is intermittent wireless connectivity on the laptop. Which of the following should the technician perform FIRST?

  • Replace the wireless card because it is not fully compatible with the new motherboard.
  • Check to see if there is a wireless switch on the laptop and its current position.
  • Reinstall the driver of the WiFi card.
  • Check if the WiFi antenna is connected properly to the wireless card.

Which of the following will allow a Windows OS to boot with only the essentials like basic drivers, required programs and default settings?

  • Guest Mode
  • System Restore Mode
  • Safe Mode
  • Standby Mode

A technician has just installed additional RAM onto an employee's laptop. The laptop now has 6GB of RAM, but Windows 7 shows "4GB Usable Memory" What is most likely the issue?

  • The RAM is in the wrong configuration
  • Some of the RAM is not properly seated
  • The RAM needs to be repartitioned
  • The Laptop is running a 32 bit version of Windows 7

Which of the following is true about a file when it is copied from an NTFS to a FAT32 partitions?

  • The file owner is preserved
  • The file name becomes case insensitive
  • All file permissions must be reassigned
  • All of the file permissions are lost

Which of the following security threats is BEST mitigated through proper user training?

  • A Worm
  • Rootkits
  • Social Engineering
  • Browser Adware

A desktop user is contacting the IT Department and complaining their computer will not turn on and is making beeping noises. Which of the following can cause this?

  • Windows Update
  • Corrupted hard drive
  • Failing POST
  • Invalid sound card driver

Which of the following terms describes a folder's permissions defaulting to match the permissions of it's parents folder?

  • Provisioning
  • Permission Propagation
  • SSO
  • Inheritance