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CompTIA A+ Practice Test (220-1102)

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CompTIA A+ 220-1102 Information

CompTIA A+ Certification Overview

Exam Versions

The current versions of the CompTIA A+ certification exams are:

  • 220-1101 (Core 1)
  • 220-1102 (Core 2)

These versions were launched in April 2022 and are expected to retire approximately three years from their release date.

The A+ Certification Test

To earn the CompTIA A+ certification, candidates must pass two separate exams: 220-1101 and 220-1102. Each exam has a separate fee and can be taken in any order. Both exams must be completed before the retirement date and must be from the same set of objectives. The certification is valid for three years from the date of passing the exams.

Exam Details:

  • Format: Computer-based tests
  • Number of Questions: 90 questions per exam
  • Time Limit: 90 minutes per exam
  • Result Availability: Immediately after completion, following a short mandatory survey

CompTIA A+ 220-1102

The CompTIA A+ 220-1102 (Core 2) exam is an essential part of the A+ certification, focusing on the software and operational aspects of IT support. Launched in April 2022, this exam tests candidates on a variety of critical topics including operating systems, security, software troubleshooting, and operational procedures. The 220-1102 exam comprises 90 questions, featuring a mix of multiple-choice and performance-based questions that simulate real-world IT scenarios. With a 90-minute time limit, candidates must efficiently demonstrate their knowledge and problem-solving skills. The exam is designed to ensure that IT professionals are well-versed in managing and troubleshooting software issues, implementing security measures, and following best practices in IT operations. Successful completion of the 220-1102, alongside the 220-1101, certifies individuals for three years, highlighting their competence and readiness to handle diverse technical challenges in the IT field.

Exam Policies and Procedures

Candidates must agree to CompTIA's exam policies before starting the test. These policies include:

  • No Mobile Phones/Devices: Must be left outside the exam room
  • Question Review: Candidates can revisit and change answers before submitting the exam
  • Submission: Unanswered questions are marked, and a final review is available before submission

Testing Centers

Since July 9, 2012, CompTIA exams are available exclusively through Pearson VUE testing centers. Candidates can book exams online, by phone, or at the testing center. Options include:

  • In-Person Testing: At Pearson VUE testing centers
  • Online Testing: Through Pearson VUE's online platform

Performance-Based Questions (PBQs)

The A+ exams include Performance-Based Questions (PBQs), which require candidates to perform specific tasks or solve problems in a simulated environment. These questions test real-world skills in areas like command prompts, Windows OS, and networking environments.

Continuing Education (CE) Program

Certifications with the +CE (Continuing Education) suffix, including A+, Network+, and Security+, must be renewed every three years. Renewal options include:

  • Retaking the Exam: Passing the latest version of the exam
  • Higher-Level Certification: Passing a higher-level CompTIA exam
  • CE Program Requirements: Completing CE activities

Lifetime Certifications

Certifications earned on or before December 31, 2010, are valid for life. However, lifetime certifications are no longer available for new candidates.

More reading:

Free CompTIA A+ 220-1102 Practice Test

Press start when you are ready, or press Change to modify any settings for the practice test.

  • Questions: 15
  • Time: Unlimited
  • Included Topics:
    Operating Systems
    Security
    Software Troubleshooting
    Operational Procedures
Question 1 of 15

A technician needs to remotely access and control a user's desktop to troubleshoot an application issue. Which of the following protocols allows for graphical remote control and is platform-independent?

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    VNC

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    SSH

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    FTP

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    RDP

Question 2 of 15

A user in your office reports that their new laptop will not connect to the WiFi. The user has confirmed that the Wi-Fi icon in the system tray is not visible. Their own laptop is working as expected. As part of your initial troubleshooting steps, what should you do first to restore the connection?

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    Move the laptop closer to the wireless access point to improve signal reception.

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    Check the wireless adapter status in the Network Connections folder to ensure it is enabled.

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    Restart the router to reset the Internet connection for all connected devices.

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    Replace the network cable to ensure a wired connection to the laptop could be established.

Question 3 of 15

A system utility available in the Windows operating system that allows to roll back system files and settings to an earlier point in time is known as:

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    Windows Easy Transfer

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    Task Manager

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    System Restore

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    Computer Management

Question 4 of 15

A user reports that they are repeatedly receiving alerts on their desktop stating their Windows system is infected with a virus and prompting them to call a toll-free number for assistance. What is the MOST likely explanation for these alerts?

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    These are routine Windows system notifications for regular maintenance.

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    The Windows Action Center is reporting an incomplete system update process.

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    The alerts are from the installed antivirus software indicating legitimate virus detection.

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    The system is likely infected with scareware, which is trying to deceive the user.

Question 5 of 15

A system administrator is tasked with optimizing the backup process for a company's server.

Which method allows for quick restorations while minimizing storage requirements by combining the benefits of full and incremental backups?

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    Full backup

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    Incremental backup

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    Differential backup

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    Synthetic backup

Question 6 of 15

A small office/home office (SOHO) network administrator needs to secure the wireless network to prevent unauthorized access to internal resources. What is the BEST action to take to achieve this?

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    Enable WiFi Protected Access 3 (WPA3) encryption.

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    Change the default service set identifier (SSID) and disable SSID broadcast.

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    Disable Universal Plug and Play (UPnP) on the router.

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    Limit the wireless access by filtering the MAC addresses.

Question 7 of 15

What are the potential risks associated with enabling developer mode on a mobile device?

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    It allows access to advanced settings that can compromise security

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    It enhances the encryption level of the device

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    It improves the device's battery efficiency

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    It restricts user access to application installation

Question 8 of 15

The command tracert can only be used in Windows operating systems.

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    False

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    True

Question 9 of 15

What is a common cause of sluggish response time in computers?

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    Loose cables

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    A lack of available RAM

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    Incorrect user settings

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    Overheating

Question 10 of 15

Crucial Technologies is adding a new web server to the network. You have been tasked to configure the network setting for this new device. The network does have a DHCP server but you need to configure the server so that is keeps the same IP. What type of IP address should you configure to ensure that there are no issues with other devices being able to locate the server?

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    Dynamic

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    IPv6

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    Static

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    Private

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    IPv4

Question 11 of 15

Enabling screensaver locks on a workstation provides additional security by requiring authentication once the screensaver becomes active and the user wishes to resume work.

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    False

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    True

Question 12 of 15

A user reports that a specific application on their smartphone fails to update despite having an active internet connection. What is the BEST step to take first to address this issue?

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    Check if there is sufficient storage space available on the device

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    Clear the application cache

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    Check for compatibility of the app with the current OS version

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    Uninstall and reinstall the application

Question 13 of 15

A user encounters a website with a valid security certificate, but their web browser displays a warning that the website is not trusted. What is the most likely explanation for this scenario?

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    The website is using a compromised certificate that has been revoked by the Certificate Authority.

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    The website is using a self-signed certificate, which is not recognized by the user's browser.

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    The website's security certificate is expired or invalid.

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    The user's web browser is outdated and does not support the website's security protocols.

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    The Certificate Authority that issued the website's certificate is not trusted by the user's browser.

Question 14 of 15

Which practice is fundamental to ensuring controlled and predictable changes within an IT environment?

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    Phasing in changes gradually without consulting the change board.

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    Utilizing a change request form that includes the purpose and scope of the proposed change along with required approvals from relevant stakeholders.

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    Providing users with advance notice of changes without evaluating risks or impacts.

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    Implementing changes without requiring documentation or formal approval processes.

Question 15 of 15

Which of the following IS an edition of Windows 10?

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    Windows 10 with Bing

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    Windows 10 Education

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    Windows 10 Ultimate

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    Windows 10 Starter