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CompTIA A+ Practice Test (220-1102)

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CompTIA A+ 220-1102 Information

CompTIA A+ Certification Overview

Exam Versions

The current versions of the CompTIA A+ certification exams are:

  • 220-1101 (Core 1)
  • 220-1102 (Core 2)

These versions were launched in April 2022 and are expected to retire approximately three years from their release date.

The A+ Certification Test

To earn the CompTIA A+ certification, candidates must pass two separate exams: 220-1101 and 220-1102. Each exam has a separate fee and can be taken in any order. Both exams must be completed before the retirement date and must be from the same set of objectives. The certification is valid for three years from the date of passing the exams.

Exam Details:

  • Format: Computer-based tests
  • Number of Questions: 90 questions per exam
  • Time Limit: 90 minutes per exam
  • Result Availability: Immediately after completion, following a short mandatory survey

CompTIA A+ 220-1102

The CompTIA A+ 220-1102 (Core 2) exam is an essential part of the A+ certification, focusing on the software and operational aspects of IT support. Launched in April 2022, this exam tests candidates on a variety of critical topics including operating systems, security, software troubleshooting, and operational procedures. The 220-1102 exam comprises 90 questions, featuring a mix of multiple-choice and performance-based questions that simulate real-world IT scenarios. With a 90-minute time limit, candidates must efficiently demonstrate their knowledge and problem-solving skills. The exam is designed to ensure that IT professionals are well-versed in managing and troubleshooting software issues, implementing security measures, and following best practices in IT operations. Successful completion of the 220-1102, alongside the 220-1101, certifies individuals for three years, highlighting their competence and readiness to handle diverse technical challenges in the IT field.

Exam Policies and Procedures

Candidates must agree to CompTIA's exam policies before starting the test. These policies include:

  • No Mobile Phones/Devices: Must be left outside the exam room
  • Question Review: Candidates can revisit and change answers before submitting the exam
  • Submission: Unanswered questions are marked, and a final review is available before submission

Testing Centers

Since July 9, 2012, CompTIA exams are available exclusively through Pearson VUE testing centers. Candidates can book exams online, by phone, or at the testing center. Options include:

  • In-Person Testing: At Pearson VUE testing centers
  • Online Testing: Through Pearson VUE's online platform

Performance-Based Questions (PBQs)

The A+ exams include Performance-Based Questions (PBQs), which require candidates to perform specific tasks or solve problems in a simulated environment. These questions test real-world skills in areas like command prompts, Windows OS, and networking environments.

Continuing Education (CE) Program

Certifications with the +CE (Continuing Education) suffix, including A+, Network+, and Security+, must be renewed every three years. Renewal options include:

  • Retaking the Exam: Passing the latest version of the exam
  • Higher-Level Certification: Passing a higher-level CompTIA exam
  • CE Program Requirements: Completing CE activities

Lifetime Certifications

Certifications earned on or before December 31, 2010, are valid for life. However, lifetime certifications are no longer available for new candidates.

More reading:

Free CompTIA A+ 220-1102 Practice Test

Press start when you are ready, or press Change to modify any settings for the practice test.

  • Questions: 15
  • Time: Unlimited
  • Included Topics:
    Operating Systems
    Security
    Software Troubleshooting
    Operational Procedures
Question 1 of 15

Which of the following commands may be used on a computer, running Windows 11, to stop a single process from the command line?

  • taskkill

  • shutdown

  • del

  • stop

Question 2 of 15

Backup systems that use automated methods will essentially reduce the need for manual intervention.

  • False

  • True

Question 3 of 15

An employee's workstation begins to display desktop alerts indicating that their system is infected with multiple viruses. However, the antivirus software installed on the machine does not report any issues. Additionally, the system has begun to experience OS update failures. Which of the following actions should be taken FIRST to address this issue?

  • Immediately restore the system to a previous state before the alerts started.

  • Disable the antivirus software to prevent it from interfering with system updates.

  • Perform a complete scan with an updated anti-malware software.

  • Boot into safe mode and perform a system file check (sfc /scannow) to identify any missing or corrupted files.

Question 4 of 15

A user complains that their smartphone battery drains significantly faster than usual, despite normal usage patterns. They have not installed any new applications recently and the device is relatively new. What is the FIRST action you should take to troubleshoot this issue?

  • Check for any pending OS updates and ensure the system is up to date.

  • Identify if any applications are using high amounts of resources.

  • Directly disable Bluetooth and Wi-Fi to save battery life.

  • Replace the battery with a new one.

Question 5 of 15

A technician is asked to remotely restart a client's computer after office hours for maintenance purposes. The client's computer is on the same local network as the technician. Which command-line tool should the technician use to initiate the remote shutdown?

  • powershell

  • gpupdate

  • shutdown

  • poweroff

  • netstat

  • net use

Question 6 of 15

You are passed a trouble ticket about an issue involving a Windows 10 system that should allow remote connections. The previous tech said the RDP service is not set to start automatically. How do you fix this?

  • Run dxdiag to enable remote connections through Direct Connect

  • Open port 3389 in Windows Firewall

  • Add the RDP gateway to the proper adapter under Network Connections in the Control Panel

  • Run services.msc and change the Startup Type for each Remote Desktop service to "Auto"

Question 7 of 15

What command line tool can you use in Windows to check and repair the file system integrity of a disk?

Note: Only the command line tool should be given, do not include any flags or options

Question 8 of 15

A VNC connection can be secured using encryption protocols to prevent unauthorized interception of data between the remote and host machines.

  • True

  • False

Question 9 of 15

A user reports that their Windows 10 computer has become extremely slow and is occasionally crashing. The IT technician suspects a corrupted Windows system file is the cause. Which of the following tools should the technician use FIRST to repair the Windows system files?

  • Disk Cleanup

  • System File Checker (SFC)

  • System Restore

  • Windows Recovery Environment (WinRE)

Question 10 of 15

This type of malware infects the MBR of a hard drive, solid-state drive or removable storage media and loads/runs each time the computer boots. This is what type of malware?

  • Keylogger

  • Trojan

  • Rootkit

  • Boot sector virus

Question 11 of 15

An access control system that utilizes key fobs should be capable of tracking the time and location of entries made by users.

  • False

  • True

Question 12 of 15

Which script type is best suited for automating administrative tasks on a Windows machine?

  • .ps1

  • .js

  • .sh

  • .bat

Question 13 of 15

What does the /R switch of the CHKDSK utility do on Disk Operating System (DOS), OS/2, or windows systems?

  • Uses more system resource to perform a scan as fast as possible

  • Displays cleanup messages

  • Locates bad sectors and recovers readable information

  • Displays the full path and name of every file on the disk

Question 14 of 15

What is the effect of setting a Windows 10 computer to 'Standby' mode?

  • Restarts the computer to install updates

  • Saves the current session to the hard drive and powers off the system

  • Shuts down all applications but keeps the user logged in

  • Preserves the current session in RAM and allows for quick resumption of activities

Question 15 of 15

An employee reports that their Windows user profile is taking an unusually long time to load when they log in. What should you do first to troubleshoot this issue?

  • Reinstall the operating system on the user's computer.

  • Check the startup applications and services for the user profile.

  • Clear the user's cache files to speed up loading time.

  • Check for malware infections on the system.