00:15:00

CompTIA A+ Practice Test (220-1102)

Use the form below to configure your CompTIA A+ Practice Test (220-1102). The practice test can be configured to only include certain exam objectives and domains. You can choose between 5-100 questions and set a time limit.

Logo for CompTIA A+ 220-1102 (V14)
Questions
Number of questions in the practice test
Free users are limited to 20 questions, upgrade to unlimited
Seconds Per Question
Determines how long you have to finish the practice test
Exam Objectives
Which exam objectives should be included in the practice test

CompTIA A+ 220-1102 (V14) Information

CompTIA A+ Certification Overview

Exam Versions

The current versions of the CompTIA A+ certification exams are:

  • 220-1101 (Core 1)
  • 220-1102 (Core 2)

These versions were launched in April 2022 and are expected to retire approximately three years from their release date.

The A+ Certification Test

To earn the CompTIA A+ certification, candidates must pass two separate exams: 220-1101 and 220-1102. Each exam has a separate fee and can be taken in any order. Both exams must be completed before the retirement date and must be from the same set of objectives. The certification is valid for three years from the date of passing the exams.

Exam Details:

  • Format: Computer-based tests
  • Number of Questions: 90 questions per exam
  • Time Limit: 90 minutes per exam
  • Result Availability: Immediately after completion, following a short mandatory survey

CompTIA A+ 220-1102

The CompTIA A+ 220-1102 (Core 2) exam is an essential part of the A+ certification, focusing on the software and operational aspects of IT support. Launched in April 2022, this exam tests candidates on a variety of critical topics including operating systems, security, software troubleshooting, and operational procedures. The 220-1102 exam comprises 90 questions, featuring a mix of multiple-choice and performance-based questions that simulate real-world IT scenarios. With a 90-minute time limit, candidates must efficiently demonstrate their knowledge and problem-solving skills. The exam is designed to ensure that IT professionals are well-versed in managing and troubleshooting software issues, implementing security measures, and following best practices in IT operations. Successful completion of the 220-1102, alongside the 220-1101, certifies individuals for three years, highlighting their competence and readiness to handle diverse technical challenges in the IT field.

Exam Policies and Procedures

Candidates must agree to CompTIA's exam policies before starting the test. These policies include:

  • No Mobile Phones/Devices: Must be left outside the exam room
  • Question Review: Candidates can revisit and change answers before submitting the exam
  • Submission: Unanswered questions are marked, and a final review is available before submission

Testing Centers

Since July 9, 2012, CompTIA exams are available exclusively through Pearson VUE testing centers. Candidates can book exams online, by phone, or at the testing center. Options include:

  • In-Person Testing: At Pearson VUE testing centers
  • Online Testing: Through Pearson VUE's online platform

Performance-Based Questions (PBQs)

The A+ exams include Performance-Based Questions (PBQs), which require candidates to perform specific tasks or solve problems in a simulated environment. These questions test real-world skills in areas like command prompts, Windows OS, and networking environments.

Continuing Education (CE) Program

Certifications with the +CE (Continuing Education) suffix, including A+, Network+, and Security+, must be renewed every three years. Renewal options include:

  • Retaking the Exam: Passing the latest version of the exam
  • Higher-Level Certification: Passing a higher-level CompTIA exam
  • CE Program Requirements: Completing CE activities

Lifetime Certifications

Certifications earned on or before December 31, 2010, are valid for life. However, lifetime certifications are no longer available for new candidates.

More reading:

Free CompTIA A+ 220-1102 (V14) Practice Test

Press start when you are ready, or press Change to modify any settings for the practice test.

  • Questions: 15
  • Time: Unlimited
  • Included Topics:
    Operating Systems
    Security
    Software Troubleshooting
    Operational Procedures
Question 1 of 15

Your client's workstation is experiencing frequent and unexplained reboots. After verifying there is no overheating and ensuring all hardware components are properly seated, which of the following Windows tools should you use first to further troubleshoot the system instability?

  • Run the Disk Defragmenter to optimize file placement on hard drives.

  • Perform a System Restore to revert the computer to an earlier state.

  • Set up counters in Performance Monitor to track system performance.

  • Use the Reliability Monitor to review system stability history.

Question 2 of 15

What Active Directory feature can be used to apply default user account permissions?

  • Least Privilege

  • Login scripts

  • Group Policy

  • None of these options

Question 3 of 15

What component is essential for ensuring that a system can revert to a previous state after a planned modification?

  • Rollback plan

  • Risk analysis

  • Change request forms

  • Documentation of the change

Question 4 of 15

A technician needs to remotely access and control a user's desktop to troubleshoot an application issue. Which of the following protocols allows for graphical remote control and is platform-independent?

  • VNC

  • FTP

  • SSH

  • RDP

Question 5 of 15

A user is concerned about malware automatically running from a USB flash drive when it is connected to a computer. Which of the following security best practices would BEST mitigate this specific risk?

  • Setting a BIOS/UEFI password

  • Enabling a screen lock timeout

  • Implementing full-disk encryption

  • Disabling AutoRun

Question 6 of 15

What is the primary function of Group Policy in a Windows environment?

  • To configure hardware settings for workstations only

  • To manage security settings and software installation for users and computers

  • To enforce password policies for individual user accounts

  • To control user access to internet downloads

Question 7 of 15

Your company is decommissioning several old hard drives that contained sensitive customer data. Which method should you use to ensure that the data cannot be recovered and meets the highest security standards?

  • Low-level formatting

  • Erasing/wiping

  • Degaussing

  • Standard formatting

Question 8 of 15

Which placement strategy best enhances the physical security of network switches, routers, and other critical network equipment in a small office or home office environment?

  • Mount the devices on top of the receptionist's desk for quick troubleshooting access.

  • Position the equipment near an exterior window to improve wireless signal coverage.

  • Install all network devices on an open shelf located in the office's common area.

  • Place the equipment inside a locked wiring closet with access limited to IT staff.

Question 9 of 15

A hacker wants to infiltrate a target’s computer to plant malware that allows them undetected privileged access to control the computer. What type of malware would the hacker want to use?

  • Trojan

  • A virus

  • Spyware

  • Ransomware

  • A rootkit

Question 10 of 15

Which method allows for controlling user access to resources based on the minimum necessary permissions?

  • Password policy enforcement

  • Access control list (ACL) management

  • Principle of least privilege

  • Role-based access control (RBAC)

Question 11 of 15

Which command is used to duplicate files from one location to another in a Windows environment?

  • move

  • dir

  • mkdir

  • copy

Question 12 of 15

A technician is setting up a new workstation in an area where high static electricity is a concern. Which of the following is the BEST way to protect the equipment from electrostatic discharge?

  • Use non-conductive tools while working on the equipment.

  • Keep the equipment in an area with a high humidity level to prevent static build-up.

  • Wear a wrist strap without attaching it to a grounded surface.

  • Store the equipment in antistatic bags when not in use.

  • Place the equipment on an ESD mat that is grounded.

Question 13 of 15

A user is complaining they are getting frequent pop-up windows while browsing the web. You have already verified there is an anti-virus software installed and that no viruses were found. How should you proceed?

  • Rerun the anti-virus software in safe mode

  • Reformat the PC

  • Check installed browser extensions and plugins for the cause of the popups

  • Reset the user's profile in Active Directory

Question 14 of 15

A user needs to determine their system’s current IP address settings, including the subnet mask and default gateway.

Which command should the user execute in the command prompt?

  • ping

  • tracert

  • netstat

  • ipconfig

Question 15 of 15

Of all the various types of tools and methods an organization can use in its efforts to prevent malware, which is the most important?

  • Firewalls

  • Anti-malware

  • User education regarding common threats

  • Antivirus