CompTIA A+ 220-1101 (Practice Test)

The CompTIA A+ certification is for IT professionals that can support modern technologies like security, cloud, data management and more. CompTIA A+ is the industry standard for starting a career in the Information Technology sector. The 220-1101 exam is the first in the CompTIA A+ 1100 series (followed by 220-1102). CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.

  • Questions: 20
  • Time: 60 seconds per question (0 hours, 20 minutes, 0 seconds)
  • Included Objectives:
    • Hardware
    • Mobile Devices
    • Networking
    • Virtualization and Cloud Computing
    • Hardware and Network Troubleshooting

Which of the following allows network prioritization based on packet contents?

  • Firewall
  • QoS
  • VLAN
  • SSID

Which of the following correctly explains the following statement: > Small mobile devices like smart phones and tablets do not use spinning disks.

  • False. Like laptops, smart phones and tablets use spinning disks
  • True. The moving parts of a spinning disk are too fragile for small mobile devices

You are a desktop technician at a large company. A user has been complaining that their desktop has been making clicking noises and tasks like booting up and opening files has become very slow. What is most likely the cause of these issues?

  • VGA mode is disabled
  • Solid State Drive failure
  • Malfunctioning HDD
  • None of the above

Which protocol uses the well known TCP port 443?

  • HTTPS
  • Telnet
  • SLP
  • SSH

Your supervisor decides he wants to transition the office from a fiber connection to a satellite connection. The office relies on the connection for VoIP, email and cloud storage. You find that the prices for satellite connections are cheaper. Why would you advise against this change?

  • You don't, saving money and no performance change is a great idea
  • The latency from the satellite connection would adversely impact VoIP
  • Encryption is not available over satellite connections this could be a compliance/security issue
  • This would likely require re-wiring the whole network, outweighing any cost savings

The cursor on your laptop keeps drifting in the same direction, you disconnect your mouse and this continues to happen regardless of you using the touchpad. What actions can you take to remedy this?

  • Ensure that Scroll Lock is on
  • Ensure none of the arrow keys are stuck
  • Disable the touchpad, see if the problem persists
  • Replace your mouse, it has caused driver issues with the touchpad

Which component can you install to link a computer to the network cable system?

  • NIC
  • USB port
  • PCI
  • Serial port

What connector type is usually used to provide power from a PCs power supply to an internal hard drive, CD or DVD drive?

  • USB-C
  • USB 3.0
  • Molex
  • DB-9

A technician is working on a PC that utilizes a RAID array. The user of the system has reported that random files are becoming corrupted on creation with no pattern to the activity. One drive in the array is likely failing and causing the read/write failures. Which of the following types of RAID is MOST likely in use?

  • RAID 1
  • RAID 0
  • RAID 5
  • RAID 10

What is the third step of the CompTIA troubleshooting methodology?

  • Establish a theory of probable cause
  • Verify full system functionality, and, if applicable, implement preventive measures
  • Establish a plan of action to resolve the problem and implement the solution
  • Test the theory to determine the cause
  • Identify the problem
  • Document findings, actions and outcomes

A projector in a conference room has been shutting down randomly during meetings. You've checked the operational hours for the bulb and they remain well within it's lifespan. You have also verified the seating and integrity of the bulb. You hear the whir of the fan from the projector from several feet away, but no grinding or knocking. There are no power-saving settings turned on. There are heat-warnings visible on the interface. You suspect that you may need to replace:

  • The bulb
  • The dust filter
  • The whole projector
  • Replace the fan

Which statement most accurately describes RAID 10?

  • RAID 10 provides multiple striped disk backups
  • RAID 10 provides data redundancy and faster performance
  • RAID 10 provides faster performance
  • RAID 10 provides data redundancy

A 64-bit CPU can be used either with a 32-bit or 64-bit version of the Microsoft Windows operating system.

  • False
  • True

A client has a static website that needs to be hosted publicly for their customers to view. After talking with them you determine you should purchase an on-demand server from a cloud platform and install an Operating System and web server to host the HTML files. Which acronym best describes the service you have purchased?

  • SaaS
  • PaaS
  • RaaS
  • VaaS
  • IaaS
  • DaaS

Multi-factor authentication can be accomplished in conjunction with a password via all of the following peripherals, except for:

  • Keyboard
  • Hardware token
  • Smart card reader
  • Fingerprint scanner

After installing a new integrated component such as a Network Interface Card (NIC) on a newly assembled computer system you should first:

  • Checked against the Hardware Compatibility List (HCL)
  • Enabled in Windows Control Panel
  • Enabled in the advanced BIOS settings menu
  • Updated with the latest driver in Device Manager

A user receives the following message when they log in "Windows has detected an IP address conflict". What is MOST LIKELY the issue?

  • The user is logged in on another workstation
  • The workstation has changed Wireless Access Points (WAP)
  • The workstation has a static IP address
  • Duplicate DNS assignment

What is the last step of the CompTIA troubleshooting methodology?

  • Test the theory to determine the cause
  • Verify full system functionality, and, if applicable, implement preventive measures
  • Document findings, actions and outcomes
  • Establish a theory of probable cause
  • Establish a plan of action to resolve the problem and implement the solution
  • Identify the problem

You work as an End User Support Technician and your employer is preparing to purchase new desktop machines for all employees in the office building. The CEO is cheap and wants to pack as many people into the existing office space as possible over the next year. The number one priority is avoiding the need for adding additional office space. What type of form factor would use up the lowest footprint in the office and allow the CEO to pack everybody in like sardines?

  • BTX
  • micro-ATX
  • ATX
  • mini-ITX

The ability to add or remove a component without causing an interruption or powering off a system is known as what?

  • Cold plugging
  • Uninterrupted System Component
  • Power 2
  • Hot swapping