CompTIA A+ Practice Test (220-1101)
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CompTIA A+ 220-1101 (V14) Information
CompTIA A+ Certification Overview
Exam Versions
The current versions of the CompTIA A+ certification exams are:
- 220-1101 (Core 1)
- 220-1102 (Core 2)
These versions were launched in April 2022 and are expected to retire approximately three years from their release date.
The A+ Certification Test
To earn the CompTIA A+ certification, candidates must pass two separate exams: 220-1101 and 220-1102. Each exam has a separate fee and can be taken in any order. Both exams must be completed before the retirement date and must be from the same set of objectives. The certification is valid for three years from the date of passing the exams.
Exam Details:
- Format: Computer-based tests
- Number of Questions: 90 questions per exam
- Time Limit: 90 minutes per exam
- Result Availability: Immediately after completion, following a short mandatory survey
CompTIA A+ 220-1101
The CompTIA A+ 220-1101 (Core 1) exam is a key component of the A+ certification, designed to validate essential IT skills and knowledge. This exam, launched in April 2022, covers a broad range of topics critical for IT professionals, including mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting. Comprising 90 questions, the test includes multiple-choice and performance-based questions, simulating real-world scenarios to assess the candidate's practical abilities. The 220-1101 exam emphasizes the foundational skills necessary for IT support roles, ensuring that certified individuals are equipped to handle a variety of technical issues. With a 90-minute time limit, the exam challenges candidates to demonstrate their proficiency efficiently, providing immediate results upon completion. The certification remains valid for three years, making it a crucial step for those aiming to establish or advance their careers in IT.
Exam Policies and Procedures
Candidates must agree to CompTIA's exam policies before starting the test. These policies include:
- No Mobile Phones/Devices: Must be left outside the exam room
- Question Review: Candidates can revisit and change answers before submitting the exam
- Submission: Unanswered questions are marked, and a final review is available before submission
Testing Centers
Since July 9, 2012, CompTIA exams are available exclusively through Pearson VUE testing centers. Candidates can book exams online, by phone, or at the testing center. Options include:
- In-Person Testing: At Pearson VUE testing centers
- Online Testing: Through Pearson VUE's online platform
Performance-Based Questions (PBQs)
The A+ exams include Performance-Based Questions (PBQs), which require candidates to perform specific tasks or solve problems in a simulated environment. These questions test real-world skills in areas like command prompts, Windows OS, and networking environments.
Continuing Education (CE) Program
Certifications with the +CE (Continuing Education) suffix, including A+, Network+, and Security+, must be renewed every three years. Renewal options include:
- Retaking the Exam: Passing the latest version of the exam
- Higher-Level Certification: Passing a higher-level CompTIA exam
- CE Program Requirements: Completing CE activities
Lifetime Certifications
Certifications earned on or before December 31, 2010, are valid for life. However, lifetime certifications are no longer available for new candidates.
More reading:

Free CompTIA A+ 220-1101 (V14) Practice Test
- 20 Questions
- Unlimited time
- Mobile DevicesNetworkingHardwareVirtualization and Cloud ComputingHardware and Network Troubleshooting
The ability to add or remove a component without causing an interruption or powering off a system is known as what?
Hot swapping
Power 2
Cold plugging
Uninterrupted System Component
Answer Description
Hot swapping or hot plugging refers to a component that can be removed or added to a system while it is "hot" (powered on). A common example is a USB device.
Ask Bash
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What are some examples of hot-swappable components?
How is hot swapping different from cold plugging?
What precautions should be taken when hot swapping?
A company is expanding its office and needs to install new network cabling. The network design requires a Gigabit Ethernet cable that is capable of supporting data transmission up to 100 meters with a reduced chance of crosstalk and system noise. Which type of cable is BEST suited for this application?
Cat 6
Coaxial
Cat 5e
Optical fiber
Answer Description
Cat 6 cables are designed to support Gigabit Ethernet standards (1000BASE-T/1000BASE-TX) up to a length of 100 meters. They offer improved performance over Cat 5e in terms of crosstalk and system noise reduction due to more stringent specifications for shielding and twisted pair designs. Cat 5e also supports Gigabit Ethernet but has higher chances of crosstalk compared to Cat 6, which makes Cat 6 the best choice for the given criteria. While optical fiber offers even higher speeds and reduced noise, it is not necessary for distances of 100 meters when Gigabit Ethernet is the required standard. Coaxial cable is generally used for cable Internet or digital TV instead of data networking for office use.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is crosstalk in network cables?
Why is Cat 6 preferred over Cat 5e for reducing system noise?
When would optical fiber be a better choice than Cat 6?
What is the maximum data transfer rate of the SATA 3.0 interface?
6 Gb/s
3 Gb/s
10 Gb/s
1.5 Gb/s
Answer Description
SATA 3.0, also known as SATA 6Gb/s, is the third revision of the SATA interface and supports a maximum data transfer rate of 6 gigabits per second. The other answer options represent older SATA standards: SATA 2.0 has a maximum rate of 3 Gb/s, and SATA 1.0 has a maximum rate of 1.5 Gb/s. Although actual data throughput is lower than the theoretical maximum due to encoding overhead, knowing the interface's specified rate is essential for comparing hardware.
Ask Bash
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What are the differences between SATA 1.0, 2.0, and 3.0?
What does 'Gb/s' mean in terms of data transfer?
Why is actual data transfer speed lower than SATA's theoretical maximum?
You are using the SMB protocol to share files and printers on a Windows network. Which of the following ports is used by the SMB protocol?
22
21
443
445
Answer Description
Server Message Block (SMB) protocol is a client-server protocol that allows system administrators to share printers, files and other resources. It is more common with Windows OS based environments but can be used on Linux and Mac as well.
Ask Bash
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What is the SMB protocol used for?
Why does SMB use port 445?
How does SMB differ from other file-sharing protocols like FTP?
A company has proprietary software that only operates on an outdated operating system which is no longer supported on current hardware platforms. To maintain operation of this essential software while ensuring the stability and security of current systems, what is the BEST solution?
Replace the legacy software with a modern equivalent that offers the same functionalities on current hardware and operating systems.
Create a virtual machine for the outdated operating system on an up-to-date host system to continue running the legacy software.
Configure a dual-boot setup to run both the updated and the outdated operating systems on the same physical machine.
Update the legacy software to run on modern operating systems, potentially involving recoding the application.
Answer Description
Creating a virtual machine to run the outdated operating system and legacy software provides isolation from the main, up-to-date operating environment. This ensures compatibility and extends the viability of the software without compromising the security or stability of the company's newer systems and hardware.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is a virtual machine (VM) and how does it work?
Why is running outdated software on modern hardware risky without a virtual machine?
What are the limitations of using a virtual machine for outdated software?
Which of the following is a common form factor for motherboards designed for full-size desktop computers?
BTX
ATX
LTX
CTX
ITX
MTX
Answer Description
ATX is a common form factor for full-size desktop motherboards, providing space for multiple expansion slots and components. ITX, while also used in desktops, refers to smaller form factors more suitable for compact or portable systems. The other options do not represent standardized motherboard form factors.
Ask Bash
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What does ATX stand for and why is it widely used?
How is ITX different from ATX in terms of design and use cases?
Are there other form factors similar to ATX, and how do they compare?
A user reports that their computer is experiencing sluggish performance and applications crashes frequently. After gathering information and considering user changes, you proceed with testing your theory that the problem might be related to overheating components. Upon inspection, you find the cooling fans are caked with dust and the computer's interior temperature is higher than normal. You also find that the internal components are several years old and the user could benefit from several upgrades. Which of the following is the BEST next step in your plan of action to resolve this issue?
Advise the user to close or reduce the number of resource-intensive applications to alleviate the sluggish performance.
Ensure that all device drivers are up to date, which might resolve potential incompatibilities causing the applications to crash.
Upgrade the internal components such as CPU and Memory.
Replace the PC with a newer model after performing a system backup and migration.
Clean the dust from the cooling fans and the inside of the computer case and monitor the temperature changes.
Reformat the hard disk and reinstall the OS, as the issue could be due to a corrupted operating system.
Answer Description
Cleaning the dust from the cooling fans and the inside of the computer case is the correct answer. Overheating can cause sluggish performance and applications to crash. Dust buildup on cooling components can prevent proper heat dissipation and could lead to overheating. Therefore, removing the dust can help lower the temperatures, which may resolve the performance issues. Reducing resource-intensive applications focuses on software solutions and might not address the root cause of overheating. Ensuring that all drivers are up to date may be beneficial in resolving other issues but would not address the overheating concern directly. Reformatting the hard disk and reinstalling the OS is too extreme for an overheating problem and should be a last resort after hardware issues have been ruled out.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why does dust buildup cause overheating in computers?
How do you safely clean the inside of a computer case and cooling fans?
What are potential signs of overheating in a computer?
While preparing to enhance a client's laptop with upgraded storage, a technician has a high-speed non-volatile memory module available. Before installation, it is imperative for the technician to first ascertain which of the following about the laptop to confirm compatibility?
Determining if the laptop's startup firmware is updated to the latest version.
Verifying that the interior dimensions of the laptop are sufficient to accommodate additional components.
Finding out if the motherboard has an appropriate slot that matches the memory module's protocol.
Checking if the operating system needs extra drivers for recognizing new storage devices.
Answer Description
The essential step is to confirm that the laptop's motherboard has a slot that supports the protocol used by the high-speed non-volatile memory module. Without the appropriate slot that supports NVMe, installing the module would be futile regardless of other considerations. Checking if there's physical space is important, but the compact nature of the module usually means it will fit in most laptops. BIOS or firmware revisions may be needed for optimization or to address compatibility bugs, but the baseline compatibility still depends on the slot type. Lastly, additional drivers could be needed, but this doesn't directly inform about hardware interface compatibility.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is NVMe, and how does it differ from other storage interfaces?
How can a technician check if a laptop's motherboard supports a specific NVMe storage module?
Why is it important to check for NVMe slot compatibility rather than focusing on the need for firmware or drivers?
Which type of hard drive is typically denoted by a rotation speed of 15 000 revolutions per minute (rpm), thereby offering quick access times and high data transfer rates?
Enterprise-class hard disk drive
Standard desktop hard disk drive
Solid-state drive used in mobile devices
Energy-efficient mobile hard disk drive
Answer Description
A rotational speed of 15 000 rpm is characteristic of high-performance enterprise-grade hard disk drives-usually Serial Attached SCSI (SAS) models intended for servers and workstations that run 24/7 and demand very high IOPS. Spinning faster than 5 400 rpm or 7 200 rpm desktop drives and even 10 000 rpm performance drives, 15 k-rpm enterprise HDDs reduce latency and increase throughput. Solid-state drives (SSDs) have no moving parts and therefore no rpm rating, while energy-efficient mobile or standard desktop HDDs generally top out at 5 400 rpm or 7 200 rpm.
Ask Bash
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What is the difference between enterprise-class HDDs and standard desktop HDDs?
Why do solid-state drives (SSDs) not have an rpm rating?
What is Serial Attached SCSI (SAS), and how does it relate to enterprise-class HDDs?
What wireless protocol is most likely to be used to create a WPAN?
Bluetooth
LTE
802.11
5G
Answer Description
Wireless Personal Area Network (WPAN) are most commonly created using Bluetooth Bluetooth is used by mobile devices to communicate directly without the use of an intermediate device like a Wireless Access Point (WAP) or wireless router.
Ask Bash
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What is a WPAN?
Why is Bluetooth used for WPAN instead of Wi-Fi?
How does Bluetooth differ from 802.11 protocols?
A company is seeking to enable its expanding workforce to work remotely without substantially increasing its hardware investments. They are looking at cloud services to provide their employees with desktop access. What key benefit does leveraging the cloud for desktop management offer in this scenario?
Leveraging the cloud for desktop management provides rapid scalability and on-demand resource allocation, allowing for efficient management of remote desktop access as the workforce grows.
Adopting a cloud model for desktop distribution means the company's staff can work independently of an internet connection, ensuring constant accessibility.
Choosing a cloud service for desktop delivery ensures that all company data is stored physically onsite, thereby increasing data control.
Moving desktop management to the cloud eliminates the necessity for the company to ever carry out software maintenance or updates on the desktops.
Answer Description
The correct answer explains the benefit of rapid scalability and on-demand resource allocation. This is a significant advantage for companies that need to provide their employees with remote desktop access because it allows the company to handle an increase in users or workloads quickly without the time and cost of setting up physical infrastructure. This is not implied by the other choices, which either inaccurately describe the benefits or outline scenarios that are not achievable with such cloud solutions.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What does rapid scalability mean in the context of cloud desktop management?
What is on-demand resource allocation in cloud services?
Why is cloud-based desktop management ideal for a remote workforce?
A technician is troubleshooting a newly installed cable modem that is failing to connect to the internet. The physical connection is verified, but the modem's status indicator for online connectivity is off. Of the following options, what is the BEST step to troubleshoot this issue?
Check the network card on the connected computer
Use a cable tester on the Ethernet cable
Restart the cable modem
Replace the cable modem
Answer Description
Restarting the cable modem is often the best first step in troubleshooting as it can resolve a range of issues, including ones related to connection establishment with the Internet Service Provider (ISP). Replacing the modem or router would be more costly and time-consuming without first attempting simpler troubleshooting steps. Checking the network card would not be related to a modem's inability to connect to the ISP. Cable testing is useful for ensuring physical connectivity but the scenario has verified physical connection.
Ask Bash
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What does restarting a cable modem do?
How does a cable modem connect to an ISP?
What does the 'online' status indicator mean on a modem?
A company with a small network requires the ability to have all users send print jobs to a shared office printer. The IT administrator needs to ensure that print job management can be centralized and that network users can easily discover and send jobs to the printer. What is the BEST method for accomplishing this requirement?
Connect the printer directly to the network and assign a static IP for each computer to send print jobs directly
Install the printer drivers on each user's machine and connect to the printer via Bluetooth
Configure a print server to manage the printer and handle queues
Use a workstation to share the printer with the rest of the network users
Answer Description
Setting up a print server is the best method for managing centralized print jobs. A print server allows for effective queue management of print jobs, and eases the process of printer discovery and sharing in a networked environment. By having a dedicated print server, the IT administrator can also manage printer access permissions and audit usage, which is crucial for an office environment. Other methods such as direct IP printer connections or sharing through a workstation do not offer the same level of centralization and manageability required for office settings.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is a print server, and how does it work?
Why is a print server better than directly connecting a printer to the network?
What are the advantages of centralized print job management?
If the initial theory of probable cause is not confirmed during troubleshooting, the next step is to immediately escalate the issue to a higher level of support.
True
False
Answer Description
The statement is false. When the initial theory of probable cause is not confirmed during the troubleshooting process, the appropriate next step is to either establish a new theory of probable cause or perform further testing. Escalation to a higher level of support generally occurs after multiple theories have been tested and failed to resolve the problem, or if the problem is beyond the scope of the technician's knowledge or access. Immediately escalating an issue without further investigation can be inefficient and may not adhere to the organization's troubleshooting procedures. It is important to perform due diligence in testing and research before concluding that escalation is necessary.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is troubleshooting's 'theory of probable cause'?
When should you escalate an issue during troubleshooting?
What is meant by 'further testing' in troubleshooting?
A user wishes to share their smartphone's internet connection with a laptop while on the road for a business trip. They want a setup that provides a reliable connection without additional equipment. What is the most effective way to achieve this?
Purchase a separate mobile hotspot device.
Activate mobile hotspot on the smartphone.
Enable USB tethering using a data cable.
This is not possible without more equipment.
Answer Description
Enabling the mobile hotspot feature on the smartphone allows it to act as a wireless access point by sharing the phone's mobile data connection with the laptop, requiring no additional equipment or complex installations. USB tethering could also work but involves a cable and may not be as convenient.
Ask Bash
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What is a mobile hotspot?
How does mobile hotspot differ from USB tethering?
Does using a mobile hotspot consume a lot of mobile data?
You work in IT for a retailer that is looking to add new methods of payment to the POS devices.
You are currently in a meeting with multiple different teams from IT brainstorming different technologies that could be implemented to meet the requirement listed above. You remember hearing about a sleek new method of payment supported by mobile devices on the Android and iOS platforms. You suggest implementing:
RFID Payments
NFC Payments
Chip and Pin Payments
AFC Payments
Answer Description
Near-Field Communication (NFC) is a method of mobile, contact-less payment commonly implemented by retailers, allowing customers to pay with their smartphone.
Ask Bash
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What is NFC and how does it work?
How is NFC different from RFID?
What are the security features of NFC payments?
A user in your organization reports intermittent network access. While troubleshooting, you observe that the switch port to which the user's computer is connected repeatedly changes from the up state to the down state and back again every few seconds. What is this condition called?
High latency
External interference
Port flapping
Jitter
Answer Description
Port flapping-also known as link flap-occurs when a switch interface goes up, then down, then up again in rapid succession. Because the physical link keeps resetting, any device on that port experiences intermittent connectivity. Faulty or non-standard cables, failing transceivers, or configuration mismatches are common causes. Jitter, high latency, and external interference affect packet timing or signal quality but do not cause the port itself to toggle states.
Ask Bash
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What causes port flapping?
How can you fix port flapping?
What tools can be used to detect port flapping?
You need to configure a SOHO network to provide IP Addresses to devices on the network. Which feature should be enabled?
DNS
SSID BCST
MAC Filtering
DHCP
Answer Description
Dynamic Host Configuration Protocol (DHCP) is the protocol responsible for assigning IP addresses.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is DHCP and how does it assign IP addresses?
How does DHCP differ from static IP addressing?
What happens if DHCP is disabled on a network?
What wireless technology is used by contactless payment services?
WiFi
Bluetooth
IR
NFC
Answer Description
Near-field Communication (NFC) is a wireless technology used by contactless payment services like Google Pay and Apple Pay.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is NFC and how does it work?
How is NFC different from Bluetooth?
Is NFC secure for contactless payments?
After replacing a failed power supply in a desktop PC, a technician updates the help-desk ticket. Which of the following details would be MOST useful to include to help prevent a similar hardware failure in the future?
The number of active user accounts on the domain
The date the system warranty expires
The MAC address of the default gateway
Ambient temperature and dust accumulation around the computer
Answer Description
Recording the ambient temperature and dust buildup around the system documents environmental factors that commonly contribute to power-supply and other hardware failures. Including these conditions in the ticket helps other technicians identify patterns and apply preventive measures. The warranty date, gateway MAC address, or number of domain users do not explain why the power supply failed and offer little value for future root-cause analysis.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why do ambient temperature and dust accumulation affect hardware components?
What preventive measures can be taken to reduce the risk of power supply and hardware failures?
How can technicians document environmental factors like dust and temperature in help-desk tickets effectively?
Gnarly!
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