Your organization uses SRE principles to manage a Linux-based public REST API. Management wants a service-level objective (SLO) that can be monitored automatically. Which of the following statements BEST represents a well-formed SLO for request latency?
Return latency measurements are exported every 60 seconds to Prometheus.
99.95% of HTTP requests must return a 2xx or 3xx status code within 300 ms over any rolling 30-day window.
If monthly uptime falls below 99.95%, the provider will credit the customer 10% of the bill.
The API must be highly available at all times and respond quickly.
A valid SLO must combine a measurable service-level indicator, a quantitative target, and an explicit time window. "99.95% of HTTP requests must return a 2xx or 3xx status code within 300 ms over any rolling 30-day window" satisfies all three elements, making it monitorable and actionable. The vague statement about the API being "highly available" lacks numbers and a period, so it cannot be tested. The statement that introduces bill credits defines contractual penalties, so it is an SLA, not an SLO. Exporting metrics every 60 seconds is an implementation detail of monitoring and does not express a reliability target.
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CompTIA Linux+ XK0-006 (V8)
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