During a long-running batch job the disk stays above the CRITICAL threshold for more than an hour, and the monitoring system sends a new email roughly every two minutes the entire time. The administrator wants to keep the alert active but prevent the flood of repeated messages while the fault persists. Which directive should be adjusted to achieve this goal?
notification_interval defines how long Nagios waits before it sends another notification for a host or service that is already in a hard non-OK state. Increasing this value (for example, from 2 minutes to 30 minutes) means the team will receive the initial CRITICAL alert and then a follow-up only after the specified interval until the problem clears. retry_interval affects how often the check is retried before an alert is raised; it does not influence the cadence of subsequent notifications. max_check_attempts controls how many retries occur before the state changes from SOFT to HARD and therefore cannot reduce messages once the condition is confirmed. flap_detection_enabled suppresses notifications only when the service rapidly oscillates between states (flapping), but it has no effect on a steady CRITICAL state, so it would not solve the problem.
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What is the difference between notification_interval and retry_interval in Nagios?
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What is the difference between a SOFT state and a HARD state in Nagios?
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When should flap_detection_enabled be used in Nagios?
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