A Linux administrator is drafting an SLA for the company's internal Git repository service. The SLA requires 99.95% availability for every 30-day calendar month. What is the maximum cumulative downtime that can occur in that month before the SLA is violated?
An SLA availability figure of 99.95% means the service can be unavailable for only 0.05 % of the agreed-upon period. A 30-day month contains 30 × 24 × 60 = 43 200 minutes. 0.05 % of 43 200 minutes is 43 200 × 0.0005 = 21.6 minutes, or a little under 22 minutes. Any downtime beyond this threshold would break the SLA. 43 minutes corresponds to a 99.9 % target, several hours to lower targets such as 99.5 % or 99 %.
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