A Change Management Procedure is vital for controlling the lifecycle of all changes, enabling beneficial changes to be made with minimal disruption to IT services. It is a formal process used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. This is opposed to other procedures mentioned which do not deal directly with the process of change.
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What are the key steps in a Change Management Procedure?
What are the benefits of having a Change Management Procedure in place?
How does Change Management differ from Incident Response?