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Which metric is most important for determining the maximum period that a business process can afford to be offline during the recovery phase after a significant disruptive event?
Recovery Time Objective
Service Level Agreements
Availability
Redundancy Strategy
The metric in question is the Recovery Time Objective, which sets the maximum amount of time that a process can be down after a disruption before significantly impacting the organization. It is essential for creating effective disaster recovery strategies. While redundancy is a strategy that may help achieve a lower RTO by having backup systems, it is not a metric. Availability represents the proportion of time a system is operational, and Service Level Agreements establish the expected performance and availability standards between providers and clients, but neither directly defines the maximum tolerable downtime after a disruption.
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