Shadow IT refers to any information system used inside an organization without explicit organizational approval. It includes utilizing service providers for platforms, software, or infrastructure without going through the standard vetting process. This can involve service providers and poses a security risk due to the lack of oversight. Therefore, the statement is false because shadow IT can indeed involve service providers.
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What is Shadow IT and why is it a concern for organizations?
What kind of service providers can be involved in Shadow IT?
How can organizations manage or mitigate the risks of Shadow IT?