ABC Tech Corporation is considering outsourcing their customer support services to XYZ Support Inc. As part of the vetting process, which of the following is the most appropriate action to ensure due diligence and care is exercised in selecting a third-party vendor?
Conduct an in-depth background check on XYZ Support Inc., which includes financial, reputational, and performance aspects
Delegate the decision to an intern, assuming that third-party vendors have similar capabilities
Choose XYZ Support Inc. because they offered the lowest bid, thereby saving on costs
Review the marketing materials of XYZ Support Inc. for their success stories and client testimonials