A security administrator performs a weekly audit of firewall rules and user permissions on network shares. This proactive, hands-on review process is an example of which category of security control?
Technical control
Operational control
Physical control
Managerial control
The correct answer is operational control. Operational controls are security measures implemented and managed by people in their day-to-day work. The act of an administrator regularly reviewing firewall rules and user permissions is a human-centric process focused on maintaining security, which is the definition of an operational control. Technical controls are the technologies themselves, like the firewall or the access control list system. Managerial controls are the high-level policies and procedures, such as a policy that mandates weekly reviews. Physical controls are tangible measures like fences or locks.
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