A multimedia company is seeking a partnership with a data center to host its video streaming services. Which element should be included in their contractual agreement to ensure consistent uptime and quick load times for customers?
Strategies identified for data backup and service restoration
Objective plans for system restoration timelines following an outage
Guidelines for mutual cooperation penned in a joint statement
Engagement letter focusing on the strategic alignment of business objectives
Contractual terms with explicit performance requirements outlined
Detailed agreement sections outlining confidentiality expectations