CompTIA Security+ SY0-701 Practice Question

A corporation is formalizing a partnership with an external vendor to detail the expected quality and delivery of IT services, which includes commitments on uptime and the promptness of customer support. Which agreement explicitly defines these expectations and associated performance metrics?

  • Service-Level Agreement

  • Memorandum of Understanding

  • Non-Disclosure Agreement

  • Memorandum of Agreement

  • Business Partners Agreement

  • Master Service Agreement

CompTIA Security+ SY0-701
Security Program Management and Oversight
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