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Free CompTIA Security+ SY0-701 Practice Question

A corporation is formalizing a partnership with an external vendor to detail the expected quality and delivery of IT services, which includes commitments on uptime and the promptness of customer support. Which agreement explicitly defines these expectations and associated performance metrics?

  • Service-Level Agreement

  • Master Service Agreement

  • Non-Disclosure Agreement

  • Memorandum of Understanding

  • Business Partners Agreement

  • Memorandum of Agreement

This question's topic:
CompTIA Security+ SY0-701 / 
Security Program Management and Oversight
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