A company is implementing a new cloud-based collaboration platform. As part of the change management process for this new technology, which of the following documents is MOST critical to update to govern how employees use this new service?
The correct answer is the Acceptable Use Policy (AUP). The AUP is the primary governance document that defines the rules and expectations for how employees should use company technology and resources, including new platforms. When a new technology like a cloud collaboration platform is introduced, the change management process must ensure the AUP is updated to address acceptable and prohibited activities on that platform. While the Business Continuity Plan (BCP), Incident Response Plan (IRP), and Onboarding Procedures may also require updates to incorporate the new platform, the AUP is the most critical document to update for governing direct employee use and behavior.
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What is an Acceptable Use Policy (AUP)?
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