CompTIA Server+ SK0-005 Practice Question
During a scheduled maintenance window you update the NIC driver on a Windows Server 2022 file server to resolve intermittent iSCSI disconnects. After the reboot the original disconnects remain and new driver-related warnings appear in the System event log. No other changes have been made yet. According to the CompTIA troubleshooting methodology, which action should you take next?
Leave the new driver installed and open an immediate support ticket with the hardware vendor.
Roll back to the previous NIC driver, verify stability, and then test an alternative corrective action.
Apply all remaining Windows and firmware updates in case one resolves the issue.
Replace the physical NIC with a newer model while keeping the current driver version.