During a routine walk-through in the data center you notice that a Dell PowerEdge rack server's normally blue front-panel LCD has turned solid amber and is scrolling the message "E1313 FAN REDUNDANCY LOST - CHECK FANS." The operating system and hosted applications are still running without errors. According to accepted CompTIA troubleshooting methodology, which action should you perform first to restore full hardware redundancy?
Disable redundant fan control and thermal monitoring in BIOS so the system can continue operating without generating the message.
Clear the LCD and event-log entries so the alert disappears; if it returns later, open a warranty ticket with the vendor.
Power the server off immediately and replace all processor heat sinks to prevent possible thermal damage.
Use the iDRAC or System Event Log to determine which fan module reported the fault, then reseat or replace that fan and verify the alert clears.
The code E1313 on a Dell server LCD means the system is no longer fan-redundant; at least one fan is missing or reporting RPMs outside its safe range. Before shutting the server down or swapping parts, you should identify which fan triggered the alert by reviewing the System Event Log or the iDRAC hardware-management screens. Once the faulty fan is confirmed you can reseat or replace that specific module and retest. Simply clearing the message, disabling monitoring, or replacing unrelated components would ignore the root cause and violate the "identify and scope the problem before acting" principle.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is iDRAC, and how does it help in troubleshooting server problems?
Open an interactive chat with Bash
What does fan redundancy mean, and why is it important in servers?
Open an interactive chat with Bash
What are System Event Logs, and why are they important when troubleshooting hardware issues?