A tester is running an assessment on a strategic system when performance problems arise and the client’s security manager stops further steps. Which action should be taken first to handle the issue in line with formal procedures for urgent matters?
Notify the primary contact listed in the agreement and disclose observed impact on the system
Directly alter the goals to skip the online platform without involving the client
Resume testing elsewhere while noting the disruption separately for later discussion
Halt all activities until the final report is due with no further updates
Notifying the designated contact indicated in the agreement ensures the process remains transparent. Ignoring interruptions risks client relationships. Unilaterally changing the assessment scope breaks the agreed-upon rules. Stopping everything without talking to the correct contact may lead to confusion and delays.
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What is the purpose of notifying the primary contact in an assessment?
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Why is it important to avoid unilaterally altering the assessment scope?
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What risks are associated with halting activities without updating the client?