During the initial phase of a penetration testing engagement, what document typically outlines the services to be provided, timelines, deliverables, and responsibilities of both the penetration testing team and the client?
Service-level agreement
Non-disclosure agreement
Master service agreement
Statement of work
A Statement of Work (SOW) is generally used to define specific aspects of a service contract between a service provider and a client. It typically includes detailed information about the services to be provided, the timeline for the delivery of these services, what deliverables are to be provided, and the responsibilities and obligations of each party involved. This is the correct answer because it directly pertains to the definition and purpose of an SOW in a professional services context.
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