PMI Project Management Professional Practice Question

Reviewing the stakeholder register to understand their quality expectations and standards is a critical step when beginning quality planning. This aligns the project with stakeholder needs and expectations, which is essential for successfully managing quality. Reviewing organizational process assets and the lessons learned repository is useful, but this should be done in conjunction with other initial steps. Examining the cost baseline may not directly relate to quality requirements or standards. Developing quality metrics is an important part of the process, but it is not the primary starting point, which focuses on understanding the stakeholder's expectations around quality.