You are leading a project team where the ground rules explicitly state that all members should provide updates in the weekly team meetings. However, you notice that one of the senior team members has consistently failed to do so, claiming their updates are 'not significant enough' for the meeting. What is the most effective action to take first to manage this ground rule violation?
Discuss it with the team member during the next meeting to remind them of the ground rules
Document the behavior and include it as feedback in the team member's next performance evaluation
Escalate the matter to higher management to ensure corrective action is taken.
Have a private conversation with the team member to understand their perspective and reaffirm the importance of following the team ground rules.
The appropriate initial step is to have a private conversation with the team member to discuss the importance of abiding by the team ground rules, understand their perspective, and reaffirm the expected behavior. Public confrontation could create defensiveness and escalate the conflict, while escalating to higher management or documenting the behavior as negative feedback without first attempting to resolve it personally may harm the relationship and may not lead to the member's understanding of the importance of following the ground rules.
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Why is it important to address violations of team ground rules privately first?
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What should you discuss during the private conversation with the team member?
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Why is escalating the issue or documenting it as negative feedback not an effective first step?
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