Free PMI Project Management Professional Practice Question

Analyzing the root cause of the quality gap is the most appropriate action to take when a quality gap is identified. This allows the project team to understand the underlying issues that led to the quality gap and develop targeted solutions to address them. Ignoring the quality gap or simply documenting it without further action may lead to subpar deliverables and stakeholder dissatisfaction. Immediately implementing changes without proper analysis may not effectively address the root cause and could potentially introduce new issues.