Project Management Professional Practice Question

Two senior developers on a project team are arguing over which testing framework to adopt. To resolve the dispute, the project manager schedules a facilitated session in which both developers openly share data, explore underlying interests, and work together until they design a hybrid approach that satisfies both of their concerns and benefits the project. According to PMI-recommended conflict-resolution strategies, which approach is the project manager using?

  • Forcing / Directing

  • Withdrawing / Avoiding

  • Compromising

  • Collaborating / Problem solving

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