In a project retrospective, a reserved junior team member unexpectedly suggests a valuable process improvement. You want to nurture their confidence and initiative without overwhelming them. As the project manager, what mentoring action would best foster their development?
Place them on a new committee formed to oversee process improvements, allowing them to contribute among more experienced colleagues.
Privately acknowledge their contribution and explore their interest in spearheading a targeted process improvement effort.
Organize a team-wide recognition event to publicly acknowledge their feedback and enhance their visibility in the team.
Conduct a broad career development meeting to discuss various roles they might consider in the future, including but not limited to process improvement.
The correct answer is 'Privately acknowledge their contribution and explore their interest in spearheading a targeted process improvement effort.' This approach is sensitive to the team member's disposition, offering appreciation and a developmental opportunity without undue pressure. Public recognition could inadvertently cause discomfort for a reserved individual. Involving them in a committee may dilute the opportunity for direct ownership, and steering the conversation to other roles may neglect to build on the demonstrated interest and initiative in process improvement.
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