During the second sprint of a new product development project, the cross-functional Agile team has begun showing signs of low morale and reduced collaboration. As the project manager serving as Scrum Master, which leadership approach should you adopt to most effectively restore a cooperative, high-performing environment while staying true to Agile principles?
Embrace servant leadership by empowering team members, removing impediments, and encouraging shared decision-making.
Centralize all important decisions with yourself and the product owner to provide consistent direction to the team.
Reduce interactions between developers so they can focus on individual tasks without distractions.
Assign fixed, detailed roles and responsibilities to each team member to ensure accountability and discipline.
Servant leadership focuses on serving the needs of team members, removing impediments, and enabling them to own decisions. By sharing power and encouraging collaboration, the leader helps the team become more motivated, self-organizing, and productive-outcomes emphasized in PMI's Agile guidance. The other options impose command-and-control structures or reduce collaboration, which contradict core Agile values.
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