During project execution, the project manager notices that some team members nod along in meetings but later implement tasks differently than discussed. According to PMI best practices for managing communications, why must the project manager actively verify that each message has been understood and that feedback has been incorporated?
To satisfy the formal requirements of communication protocols
To streamline communication channels for faster information dissemination
To allow for increased personal interactions among team members
To prevent misunderstandings and ensure actions align with project objectives
Effective communication under PMI guidance is a two-way process. Simply transmitting information does not guarantee that it is interpreted as intended. When the project manager confirms understanding-through active listening, paraphrasing, or having receivers restate key points-she prevents costly rework, scope misalignment, and schedule delays. Soliciting and incorporating feedback also surfaces hidden concerns early and enables timely course-corrections, ensuring that team actions and deliverables remain aligned with approved project objectives and stakeholder expectations.
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