During project execution, a team member submits a change request that would increase the budget slightly but add functionality the customer values. According to PMI-recommended change-control practices, what should the project manager do FIRST?
Document the request, analyze its impact with the team, and submit it through the integrated change-control process.
Escalate the request directly to the sponsor because only high-level stakeholders can initiate cost-related changes.
Reject the request to avoid scope creep and instruct the requester to resubmit the idea after project closure.
Implement the change immediately to capture the added business value since the impact is minor.
PMI's Perform Integrated Change Control process states that a change request can come from any stakeholder at any time in the project life cycle. The project manager must ensure every request is documented, its impact on scope, schedule, cost, quality, resources, and risks is analyzed, and the request is processed through the defined change-control procedure or sent to the change control board as required. Immediately implementing, rejecting, or deferring the request without analysis bypasses the formal process and risks uncontrolled changes. Therefore, documenting the request, performing an impact analysis with the team, and submitting it through the integrated change-control process is the correct initial action.
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