Crucial Exams

Project Management Professional Practice Question

During an ongoing project, the project manager notices that the software engineers have a different interpretation of success criteria for a key feature compared to the team responsible for testing. This discrepancy has led to delays and a tense atmosphere. What is the most effective first step for the project manager to resolve this discrepancy?

  • Convene a session with core members from the software engineering and testing teams to clarify the interpretations of the success criteria.

  • Implement a role exchange initiative where the software engineers and testers swap tasks temporarily to understand the challenges of the other group.

  • Escalate the issue to senior management for a definitive interpretation of the feature's success criteria.

  • Redistribute the project's requirement specifications, assuming the teams have not properly reviewed them.

Project Management Professional
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