During a system-upgrade project, the team discovers that production servers cannot be patched until the procurement department signs a new software license agreement-an activity outside the team's authority. According to PMP People domain Task 7, what should the project manager do FIRST to remove this impediment?
Add the item to the risk register and move on to other tasks until procurement resolves it themselves.
Encourage the project team to handle and remove every impediment on their own, without outside assistance.
Postpone the work until the weekly status meeting so the sponsor can decide how to proceed.
Leverage the project manager's organizational network to engage the procurement manager and obtain the needed approval.
The project manager is responsible for clearing impediments that the team cannot resolve internally. Leveraging their organizational network to engage the procurement manager addresses the blocker directly and promptly. Simply insisting the team remove every obstacle themselves or waiting for a status meeting delays resolution, and adding the issue to the risk register without action does not eliminate the impediment.
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