During a software-implementation project, the project manager notices that several user-acceptance test cases are starting late because team members are unsure who owns each task. The team already has a responsibility assignment (RACI) chart, but it has not been reviewed since planning. Which action best supports team task accountability in this situation?
Review the RACI chart with the team and confirm each member's responsibilities and expected deliverables for the next iteration.
Replace the team members who started tasks late to set an example for the rest of the group.
Ask the project sponsor to monitor task completion and escalate any future delays.
Add additional float to the schedule so that minor delays no longer affect the critical path.
Re-examining the RACI chart with the team clarifies who is accountable and responsible for each upcoming test case, eliminating ambiguity and reinforcing ownership. Simply adding schedule float (choice B) treats the symptom rather than the cause. Asking the sponsor to monitor tasks (choice C) undermines team self-management and may create unnecessary escalation. Replacing the lagging contributors (choice D) is premature and fails to address the underlying clarity issue.
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