During a routine quality inspection midway through the project, the team discovers that a critical deliverable fails to satisfy one of the predefined acceptance criteria, creating a measurable quality gap. The sponsor is pressing to keep the schedule on track. According to PMI-recommended practices, what should the project manager do first?
Immediately implement design changes to fix the gap without further analysis
Document the quality gap in the next status report and escalate to senior management
Ignore the quality gap and continue working to maintain schedule
Perform a root cause analysis of the quality gap and propose appropriate corrective actions
The project manager should conduct a root cause analysis of the quality gap and recommend corrective actions. This aligns with the Control Quality process, where defects are investigated to determine their underlying causes before changes are made. Skipping analysis can introduce new problems, while merely documenting or ignoring the gap fails to protect stakeholder value.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is root cause analysis?
Open an interactive chat with Bash
Why is addressing the root cause important in project management?
Open an interactive chat with Bash
What are corrective actions, and how are they different from preventive actions?
Open an interactive chat with Bash
Project Management Professional
Process
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
Project Management Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$9.99
$9.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$19.99
$6.66/mo
One time purchase of $19.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$29.99
One time purchase, Good for life.
What You Get
All Project Management Package plans include the following perks and exams .