Project Management Professional Practice Question

During a routine quality inspection midway through the project, the team discovers that a critical deliverable fails to satisfy one of the predefined acceptance criteria, creating a measurable quality gap. The sponsor is pressing to keep the schedule on track. According to PMI-recommended practices, what should the project manager do first?

  • Immediately implement design changes to fix the gap without further analysis

  • Document the quality gap in the next status report and escalate to senior management

  • Ignore the quality gap and continue working to maintain schedule

  • Perform a root cause analysis of the quality gap and propose appropriate corrective actions

Project Management Professional
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