Crucial Exams

Project Management Professional Practice Question

During a retrospective, a project manager identifies a significant gap between the project's documented goals and the team's interpretation of the next steps. To ensure alignment and build a shared understanding, what is the project manager's MOST effective immediate action?

  • Schedule individual meetings with the team members who expressed the most confusion to correct their understanding privately.

  • Update the project's knowledge base with a detailed clarification of the goals and send a high-priority email to the team.

  • Request that all team members submit their interpretation of the next steps in writing to identify the full scope of the misunderstanding.

  • Organize a dedicated follow-up meeting to openly discuss the discrepancy, facilitate a group consensus, and re-establish a clear, shared vision for the next steps.

Project Management Professional
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