During a project, you successfully mediated an agreement between conflicting parties. What should be your NEXT step to best ensure the sustained support of the outcome of this agreement?
Informing the project sponsor about the successful agreement
Document the agreement details and the responsibilities of each party
Introducing new guidelines based on the agreement without consensus
Scheduling a follow-up meeting to discuss the agreement
The correct answer is 'Document the agreement details and the responsibilities of each party' because it ensures that all parties have a clear and formal reference of what was agreed upon. This helps in reducing future misunderstandings or conflicts over what was agreed. 'Scheduling a follow-up meeting to discuss the agreement' is useful but not as immediately crucial as documenting the agreement for clarity and future reference. 'Informing the project sponsor about the successful agreement' might be necessary, but it is not directly supportive of the outcome of the agreement itself. 'Introducing new guidelines based on the agreement without consensus' could potentially lead to further conflicts rather than supporting the current agreement.
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