Crucial Exams

Project Management Professional Practice Question

During a project's design phase, two key team members are at an impasse regarding the implementation strategy. One member favors a more innovative approach, claiming it will result in a superior product, while the other advocates for a traditional method, emphasizing quicker delivery and reduced risk. As the project manager, what is the most suitable initial step to facilitate an effective conflict resolution?

  • Assign a third team member to act as an arbiter and decide how to move forward.

  • Decide in favor of the more innovative approach, as fostering creativity is a good project goal, and inform the other member about this decision.

  • Initiate a meeting where both members can present their arguments, ensuring you actively listen to their concerns and reasoning before proceeding to problem-solving.

  • Recommend postponing the decision on implementation strategy until more information is available.

Project Management Professional
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