As part of project kickoff, you discover the work will rely on specialized data-analytics tools that few team members have used. Before reviewing resumes, booking courses, or allocating budget, what is the FIRST action you should take to determine the team's training needs?
Develop a budget for the training program
Review team members' resumes to understand their backgrounds
Schedule training sessions based on team member availability
Identify specific competencies needed for the project
The project manager must begin by identifying the specific competencies the project will require. Only after those required competencies are clear can the manager compare them with the team's existing skill set, identify gaps, and select appropriate training methods, schedules, and budgets. Skipping this step risks investing in irrelevant or mistimed training.
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