As a project manager, you observe that in team meetings, a few members consistently dominate conversations, while others rarely speak. This dynamic limits the diversity of ideas being shared. What is the best initial approach to foster a more inclusive and collaborative environment in the meetings?
Schedule follow-up one-on-one sessions with quieter members to ensure their perspectives are captured outside the group setting.
Revise the team's ground rules to include specific protocols for communication and enforce them in all future meetings.
Privately counsel the dominant speakers after the meeting about the importance of allowing others to contribute.
Actively facilitate the conversation by inviting contributions from the quieter members and creating space for their input.
The correct answer is to actively facilitate the conversation by inviting contributions from quieter members. This is the most effective initial action because it addresses the problem directly and immediately within the group setting, which is a core facilitation skill for a project manager. This approach reinforces that all voices are valued and helps build psychological safety in real-time. Revising the team's ground rules is a good long-term, systemic solution, but it is not an immediate intervention. Scheduling one-on-one sessions is a useful supplementary tactic but fails to correct the flawed group dynamic itself. Privately counseling the dominant speakers is a valid reactive measure but does not solve the problem in the current meeting where diverse input is needed.
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