As a project manager, you notice that your team's progress has slowed down significantly due to a lack of timely responses from a key stakeholder, including an attempt to meet one-on-one with the stakeholder. Which of the following actions should you take to address this impediment?
Continue waiting for the stakeholder's response without taking any action
Adjust the project timeline to accommodate the delay caused by the stakeholder's lack of response
Assign additional tasks to the team to compensate for the delay
Escalate the issue to the project sponsor or higher management to help resolve the problem
The correct answer is to escalate the issue to the project sponsor or higher management. As a project manager, it is essential to identify and prioritize critical impediments that hinder the team's progress. In this case, the lack of timely responses from a key stakeholder is a significant blocker that needs to be addressed promptly. Escalating the issue to the project sponsor or higher management can help resolve the problem by leveraging their authority and influence. This action demonstrates the project manager's proactive approach in removing obstacles and ensuring the team can continue working efficiently.
While discussing the issue directly with the stakeholder is a good first step, it may not always yield the desired results, especially if the stakeholder is unresponsive or unwilling to cooperate. Adjusting the project timeline without addressing the root cause of the delay could lead to further issues down the line. Assigning additional tasks to the team to compensate for the delay is not an appropriate solution, as it does not address the underlying problem and may overburden the team members.
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