Project Management Professional Practice Question

After investing in refresher training and streamlining several workflows, a project manager wants objective evidence that the changes actually enhanced individual performance. Which action provides the most reliable confirmation that team members are working more effectively because of the new processes?

  • Compare current performance data with the baseline data collected before the changes

  • Measure the increase in workload that the team now handles

  • Solicit feedback from team members about their learning experience

  • Assess overall team member satisfaction with the new processes

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