After a difficult sprint where a key feature was not delivered on time, a project manager observes tension and finger-pointing among team members. As they prepare for the sprint retrospective, what should be the project manager's primary objective for this meeting?
To mediate the interpersonal conflicts between specific team members and assign action items to resolve their disagreements.
To foster a safe and blameless environment where the team can collaboratively identify the root causes of the sprint's challenges and agree on actionable process improvements.
To create a detailed report for stakeholders explaining exactly what went wrong and which tasks caused the delay.
To re-prioritize the product backlog with the team to ensure the failed feature is the top priority for the next sprint.
The primary objective of a sprint retrospective is to create a safe, blameless environment for the team to inspect its own processes and identify opportunities for improvement. In a challenging situation with interpersonal tension, the project manager's main goal is to guide the team toward a constructive discussion about the root causes of the issues, focusing on process and collaboration rather than individual blame. The outcome should be a set of actionable improvements for the next sprint. While conflict mediation and stakeholder communication are important project management tasks, they are secondary to the retrospective's core purpose of process improvement. Re-prioritizing the backlog is an activity for sprint planning, not the retrospective.
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