A project manager joins a struggling project mid-cycle. During observation, they notice that team members have conflicting interpretations of the key deliverables, leading to frequent rework. Team meetings are often sidetracked by debates about what should be prioritized. What is the project manager's best first step to address these issues?
Schedule one-on-one meetings with each team member to provide individual performance feedback.
Implement a new communication management plan with stricter protocols for team discussions.
Update the risk register to include the high probability of further delays and budget overruns.
Facilitate a workshop with the team to review the project charter, scope, and key objectives.
The most effective first step is to conduct a workshop to review the project charter and key objectives. This action directly addresses the root cause of the problem: a lack of shared understanding among team members regarding the project's goals and scope. While updating the risk register, implementing a new communication plan, and providing individual feedback are all valuable project management activities, they do not resolve the fundamental misalignment that is causing the rework and unproductive debates. Establishing a common vision is the priority.
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