A project manager is mediating a conflict between two senior developers over the implementation of a critical feature. Both developers have valid, well-reasoned technical approaches. The project is under significant time pressure, and a prolonged debate will cause a schedule delay. Given that both proposed solutions are viable and the primary goal is a quick resolution to maintain momentum, which conflict resolution technique is most appropriate?
The correct answer is Compromising/Reconciling. This technique is suitable when a quick resolution is needed for a moderately important issue and both parties have equal power. In this scenario, both developers have valid points, and the priority is to avoid a schedule delay. Compromising allows for a quick, mutually acceptable solution where both parties concede some points, thus serving the immediate project needs. Forcing/Directing would be inappropriate as both solutions are viable, and it could demotivate the team. Smoothing/Accommodating ignores the actual conflict, which is not productive. Collaborating/Problem-solving, while often the ideal win-win approach, is typically time-consuming and may not be feasible under tight deadlines.
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