A project manager is leading a team that is struggling to meet a deadline due to several unforeseen technical challenges. Which of the following actions best demonstrates the principles of servant leadership in this situation?
Assigning the most difficult tasks to the senior team members and instructing the junior members to observe.
Immediately escalating the issue to senior management to request additional, more experienced personnel.
Implementing a stricter work schedule and requiring daily progress reports to increase individual accountability.
Organizing a workshop to help the team brainstorm solutions and ensuring they have all the necessary resources and support.
The correct answer is organizing a workshop to help the team and providing them with necessary resources. This action exemplifies servant leadership by focusing on empowering the team, removing impediments, and providing support, rather than issuing commands. The other options represent different leadership styles: implementing a strict schedule is an authoritarian approach, assigning tasks only to senior members fails to develop the entire team, and immediately escalating the issue bypasses the opportunity to empower the current team to solve its own problems.
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