A project manager is leading a project using a hybrid approach. Midway through execution, the product owner requests a significant change to a key deliverable's features after a stakeholder review. This change will affect the project's timeline and require reallocating a critical resource. What is the project manager's most appropriate next step?
Instruct the project team to absorb the additional work without changing the overall project deadline.
Immediately update the project schedule to incorporate the change and inform the team of the new plan.
Analyze the full impact of the requested change on project constraints and present the findings for a formal decision.
Reject the change because the project is already midway through execution and the schedule has been baselined.
The correct answer is to first analyze the impact of the change. According to project management best practices, a project manager should not accept or reject a change unilaterally. The first step is to perform a thorough impact analysis on all project constraints, including scope, schedule, cost, quality, resources, and risk. After the analysis is complete, the project manager should present these findings to the relevant authority, such as a Change Control Board (CCB) or the sponsor, for a formal decision. Immediately updating the schedule is premature without a full impact analysis and approval. Rejecting the change outright ignores the goal of delivering business value and the proper change management process. Asking the team to absorb the new work is unrealistic and can lead to burnout, decreased quality, and uncontrolled scope creep.
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