Crucial Exams

Project Management Professional Practice Question

A project manager is leading a globally dispersed team and notices friction between two members from different countries. One member, from a culture that values direct communication, is frustrated by what they perceive as indirectness and avoidance from the other member, whose culture prioritizes harmony and non-confrontational communication. To effectively analyze the context for this conflict, what should be the project manager's primary focus?

  • Focus solely on the project tasks and deadlines, as personal and cultural matters are outside the project's scope.

  • Report the team members to their functional managers for their inability to work together professionally.

  • Analyze how differing cultural communication styles are impacting the team members' interactions and perceptions.

  • Instruct both team members to adhere strictly to the communication plan without regard for their personal communication preferences.

Project Management Professional
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