A project manager is facing a disagreement among team members about the technical approach for completing a project task. According to best practices, which method should the project manager use first to resolve this dispute?
Collaborative Problem Solving
Withdrawal/Avoiding
Forcing
Compromising
When a conflict arises, especially concerning technical approaches, the project manager should initially engage in collaborative problem-solving as it treats the conflict as a problem to be solved. This method is most effective as it involves treating the disagreement as a shared problem, seeking input from all parties, and working collectively towards an agreeable solution. Collaboration is beneficial when the relationship between the parties is important, each party is confident in the other's ability to contribute to problem-solving, and there is enough time to discuss different perspectives thoroughly.
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