Crucial Exams

Project Management Professional Practice Question

A project manager is assigned to a new project intended to increase customer satisfaction. The project charter provides a high-level goal and a budget, but the specific success metrics are not well-defined. To ensure the project's outcomes will be recognized as valuable by the organization, what is the project manager's most critical next step?

  • Begin identifying the quality standards applicable to the project deliverables

  • Engage with stakeholders to clarify and agree upon the project's benefits

  • Create a comprehensive project risk register to identify potential threats

  • Review the project budget and financial forecasts in detail

Project Management Professional
Business Environment
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